Privacy Policy

Who we are

Muvit Express LLC is a U.S.-based vehicle transport brokerage. We collect and use your information solely to deliver vehicle shipping services and to communicate via SMS, email, and phone.

Information we Collect

We collect the following types of personal information when you submit a quote request or interact with our website:
– Full name
– Email address
– Phone number
– Pickup and delivery locations
– Vehicle year, make, and model
– Preferred shipping dates
– IP address and browser/device info (for security)
We may also receive lead information from third-party lead providers that you have authorized.

How we use your information

We use your information to:
– Provide accurate transport quotes
– Arrange carrier bookings and pickups
– Send service updates, confirmations, and alerts
– Communicate via SMS, phone, or email
– Improve customer service and operations

SMS Consent and Communication

By providing your mobile number, you agree to receive transactional SMS messages from Muvit Express LLC related to your vehicle transport request.

– Message Frequency: Varies based on order status and interactions
– Opt-Out: Reply STOP to unsubscribe at any time
– Help: Reply HELP or contact support@muvitexpress.com
– Carrier Charges: Standard message and data rates may apply

We do not send promotional or marketing messages without explicit consent.

Data Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. Data may be shared only with verified carriers and service providers necessary to complete your shipment.

Data Retention

We retain quote requests, customer messages, and transaction records for as long as needed to fulfill services or comply with legal and regulatory obligations. You may request deletion of your data at any time (see Section 9).

Website Cookies & Tracking

We use standard cookies to:
– Remember your preferences (e.g., quote form details)
– Enable account login sessions (if applicable)
– Analyze site performance using tools like Google Analytics

You can disable cookies via your browser settings.

Comments & Embedded Content

When visitors leave comments, we collect the data entered along with their IP and browser info to detect spam. Posts may include embedded content (e.g., videos, maps) that behaves like you visited the third-party site directly.

Your Rights

You have the right to:
– Request a copy of the personal data we hold about you
– Correct or update inaccurate data
– Request deletion of your data (excluding data held for legal or security purposes)

To exercise any of these rights, email us at support@muvitxpress.net .

Data Security

We apply reasonable technical and administrative safeguards to protect your data from unauthorized access, alteration, or disclosure. Only authorized staff have access to sensitive customer information.